Shipping policy

For Dixie Grace Co., I recommend a friendly policy that separates boutique shipments, supplier shipments, and preorders. Shopify says customers should be able to find processing times, shipping details, and any third-party fulfillment information. Dropshipping

Here’s a copy-ready draft. The 2–3 day processing and 3–7 day delivery windows are suggested—confirm they match your actual service before publishing. Fill in the supplier details in brackets.

Dixie Grace Co. Shipping Policy

Thank you for shopping with Dixie Grace Co.! We appreciate your support of our small business.

Processing & Delivery
In-stock items shipped from our boutique are typically processed within 2–3 business days. Standard delivery generally takes an additional 3–7 business days after shipment, depending on your location and carrier. Business days exclude weekends and holidays.

Shipping Rates
Shipping charges and available destinations are displayed at checkout before you complete your purchase.

Items Shipped by Our Brand Partners
Some items ship directly from our trusted brand partners from [shipping locations]. These items typically require [processing time] before shipment and [delivery time] for delivery. Applicable details will be listed on the product page. Orders containing items from different locations may arrive in separate packages.

Preorders
Preorder items ship when they become available. Estimated shipping dates are listed on the product page. We will notify you if that estimate changes.

Tracking & Delays
Tracking information will be sent by email once your order ships. Delivery dates are estimates and may be affected by weather, holidays, or carrier delays. If your order is overdue, please contact us so we can help.

Shipping Address
Please double-check your shipping address at checkout. If you notice an error, contact us immediately. Address changes may not be possible after shipment.

Missing, Damaged, or Incorrect Orders
Please email Tara@dixiegraceco.com with your order number and a description of the issue. Include photos for damaged or incorrect items, and keep the packaging. We will investigate and work with you on an appropriate replacement or refund.

Returns
Please review our Return Policy for return and exchange information.

Questions?
Contact Tara@dixiegraceco.com. We’re happy to help!

Paste the completed version into Shopify → Settings → Policies → Shipping policy → Save. Shopify